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Terms of Use

Welcome to FFWD! These Terms and Conditions of Use (the “Terms”) are meant to provide you some important information about using the FFWD mobile application (the “App”)! We want you to know your rights and obligations in using our platform so please read the Terms (as well as our Privacy Policy and Cookie Policy) carefully before enjoying the App.

The Terms constitute a binding legal agreement between you as user (“you”) and FFWD Dating LLC (“FFWD”, “we” or “us”). Once you access, view, or use the App or any other services that FFWD may offer, you are going to be legally bound by these Terms. Unfortunately, if you do not wish to be bound by the terms, you cannot use the App.

1. Registration

Before you can use the App, you will need to register for an account (“Account”). In order to create an Account, you must be:

  • at least 18 years old (sorry but this is for your safety but we hope to see you once you turn 18!), 
  • legally permitted to use the App by the laws of your home country, and
  • seeking a meaningful relationship,

You can create an account on our App via manual registration using your cellular phone number, through your Facebook login details, or through your Apple ID (as applicable). If you create an Account using your Facebook login details, you authorize us to access, display and use certain information from your Facebook account (e.g. profile pictures, relationship status, location, and information about Facebook friends). For more information about what information we use and how we use it, please check out our Privacy Policy.

We would like to promote transparency and encourage honest interactions between our users. That’s why we cannot allow you to use another person’s Account without permission. Also, certain portions of the App may not be accessible if you have not registered for an Account, and if you have not completed and created all the components of a Profile (including making a video “Scene” which complies with the Terms).

2. Prohibited Content

We want to foster a positive and welcoming community for our users. To that end, we expressly prohibit uploading or sharing certain content described below (collectively, the “Prohibited Content”). Prohibited Content is content that:

  • contains content (including language and imagery) that could be deemed offensive or is likely to harass, upset, embarrass, alarm or annoy any other person; this content includes but is not limited to violent and extreme content, cruel and insensitive material, child abuse material, animal abuse material, any graphic content, and language that could be deemed discriminatory towards an individual’s race, colour, ethnicity, national origin, religion, disability, sexual orientation, gender expression, gender identity or physical appearance)
  • is obscene, vulgar, pornographic, lewd, violent, contains nudity, or otherwise may offend human dignity;
  • is abusive, cruel, insensitive bullying, harassing, insulting or threatening, discriminatory or which promotes or encourages racism, sexism, hatred or bigotry;
  • encourages, facilitates, or supports any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense;
  • is defamatory, libelous, or untrue;
  • relates to commercial activities (including, without limitation, sales, competitions, promotions, and advertising, solicitation for services, “sugar daddy” or “sugar baby” relationships, links to other websites or premium line telephone numbers);
  • involves the transmission of “junk” mail or “spam” content;
  • contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from FFWD or otherwise;
  • itself, or the posting of which, infringes any third party’s rights (including, without limitation, intellectual property rights and privacy rights);
  • is an image or likeness of a minor unaccompanied by the minor’s parent or guardian;
  • includes the image or likeness of another person without that person’s consent or in the case of a minor accompanied by an adult, without the minor’s parent or guardian);
  • shows an image of another person which was created or distributed without that person’s consent;
  • was not written by you or was automatically generated, unless expressly authorized by FFWD;
  • is inconsistent with the intended use of the App to find meaningful connections; or
  • may harm the reputation of FFWD.

We operate based on a zero-tolerance policy for the Prohibited Content. We also have absolute discretion to make a judgment as to whether as to any content violates the Terms. We reserve the right at our sole discretion to terminate or suspend any account that contains Prohibited Content.

We encourage our users to bring to our attention any content that they believe, in good faith, violates these restrictions. You can report any violations by contacting us at info@ffwd-dating.com and outlining the violations. You can also report a user directly from a user’s profile, or in chat, by clicking the ‘Block & Report’ link. 

3. Other Content

While using the App, you will have access and encounter three types of content:

  1. content that you upload and provide (“Your Content”);
  2. content that other members upload and provide (“Member Content”); and
  3. content that FFWD uploads and provides (“Our Content”).

Your Content

You are solely responsible and liable for Your Content. Don’t share anything that you wouldn’t want others to see, that would violate these Terms, or that may expose you or us to legal liability.  You will indemnify, defend, release, and hold us harmless from any claims made in connection with Your Content. In simple terms, please post responsibly and comply with our Terms (which are here as much for your protection as ours)!

You represent and warrant to us that the information you provide to us is accurate, including any information submitted through Facebook or other third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy.

Your Content included on your profile should be relevant to the intended use of our App, which is to make meaningful connections. You may not display any personal contact or banking information on your individual profile page whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card or other banking details). If you do choose to reveal any personal information about yourself to other users, whether via email or otherwise (including through the App), it is at your own risk. We encourage you to use the same caution in disclosing details about yourself to third parties online as you would under any other circumstances.

Our App is a public community and Your Content will be visible to other users of the App (wherever it is used) instantly – so make sure you are comfortable sharing Your Content before you post and be cautious about the things you post on the App if you are not comfortable seeing them publicly.

You agree that Your Content may be viewed by other users and any person visiting, participating in or who is sent a link to the App (e.g. individuals who receive a link to a user’s profile or shared content from other FFWD users). By uploading Your Content on FFWD, you represent and warrant to us that you have all necessary rights and licenses to do so, and automatically grant us a non-exclusive, royalty-free, perpetual, worldwide license to use Your Content in any way (including, without limitation, editing, copying, modifying, adapting, translating, reformatting, creating derivative works from, incorporating into other works, advertising, distributing and otherwise making available to the general public such portions of Your Content, whether in whole or in part and in any format or medium that is currently known or developed in the future).

We may assign and/or sub-license the above license to our affiliates and successors without any further approval from you.

We have the right to remove, edit, limit, or block access to any of Your Content at any time (for example, if it fails to comply with Terms), and we have no obligation to display or review Your Content.

Member Content

While you will have access to Member Content, it is not yours and you may not copy or use Member Content for any purpose except as contemplated by these Terms.

Other members of FFWD will also share content via the App. Member Content belongs to the user who posted the content and is stored on our servers and displayed via the App at the direction of the user providing the Member Content.

You do not have any rights in relation to other users’ Member Content, and you may only use other FFWD users’ personal information to the extent that your use of it matches the App’s purpose of allowing people to meet one another and to make positive connections. You may not use other users’ information for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to suspend and/or terminate your Account if you misuse other users’ information.

Member Content is subject to the terms and conditions of Sections 512(c) and/or 512(d) of the Digital Millennium Copyright Act 1998. If you have a complaint about Member Content, please see the Digital Millennium Copyright Act section below for more information.

Our Content

We at FFWD worked hard on Our Content and, well, it belongs to us!

Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, and other intellectual property appearing on FFWD are owned, controlled, or licensed by us and are protected by copyright, trademark, and other intellectual property law rights. All right, title, and interest in and to Our Content remains with us at all times.

We grant you a limited license to access and use Our Content as provided under Section 5 below. 

We reserve all other rights.

4. Community Guidelines

These Community Guidelines are here to help you understand what it means to be a member of FFWD. They are designs to foster a safe, welcoming, transparent, and overall enjoyable environment for all our users. Your access and use of the App is subject to your compliance with the Community Guidelines.

By using FFWD Dating, you agree to:

  1. Compliance: Abide by these Terms and Privacy Policy.
  2. Legal Responsibility: Follow all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and equal opportunity laws and regulatory requirements.
  3. Authenticity: Use your real name, age, photos, and record your own Scene.
  4. Intended Use: Use the platform for meaningful connections.
  5. Latest Version: Always use the latest app version.
  6. Respect: Interact respectfully and considerately, following principles of honesty and respect, both on and off our App.
  7. Respect for FFWD Team: Treat FFWD employees and customer care representatives with respect.
  8. Authentic Presentation: Have at least one clear face photo and a Scene showing your face and voice.  

You agree not to:

  • Prohibited Content: Post or share prohibited content (as defined in Section 2).
  • Misrepresentation: Misrepresent your identity, age, or any information on your profile.
  • Improper Behavior: Engage in dishonest, abusive, discriminatory, or unlawful conduct.
  • Hate Speech: Use hate speech related to ethnicity, origin, religion, sexual orientation, or gender identity.
  • Mistreatment: Mistreat or harm others in any way, including harassment, bullying, or stalking.
  • Unwanted Advances: Send unsolicited sexual advances or messages or photos or other advances, on or off the App.
  • Misuse: Use the App for harmful, illegal, or nefarious purposes, including to create or operate a pyramid scheme, fraud, or other similar practice;
  • Damage to App: Use the app in a way that damages it or disrupts others’ enjoyment.
  • Interference: use the App in a way that interferes with, disrupts or negatively affects the platform, the servers, or the App’s networks;
  • Privacy Violation: Solicit personal information, including passwords or personal identifying information for commercial or unlawful purposes from others or disseminate another person’s personal information without his or her permission.
  • Solicitation: Request money or items from others.
  • Account Sharing: Use another user’s account. 
  • License Violation: Violate the terms of the license granted by FFWD (see Section 6 below);
  • Copyright Infringement: Copy, modify, transmit, distribute, or create any derivative works from, any Member Content or Our Content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the App without our prior written consent.
  • Endorsement Implication: Imply FFWD’s endorsement of your statements.
  • Automation: Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the App or its contents.
  • Security Compromise: Upload viruses or other malicious code or otherwise compromise the security of the App.
  • Disguised Origin: Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through the App.
  • App Reproduction: “Frame” or “mirror” any part of the App without FFWD’s prior written authorization; use meta tags or code or other devices containing any reference to FFWD or the platform (or any trademark, trade name, service mark, logo or slogan of FFWD) to direct any person to any other website for any purpose; modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the App, or cause others to do so.
  • Unauthorized Interaction: Use or develop third-party apps that interact with the App or Member Content or information without our written consent.
  • Programming Interface: Use, access, or publish the App’s programming interface without our written consent.
  • Non-Public Areas: Access, tamper with, or use non-public areas of the App or our systems;
  • Security Testing: Probe, scan or test the vulnerability of the App or any system or network.
  • Malicious Activity: Encourage, promote, or agree to engage in any activity that violates these Terms.

Lastly, you agree that: 

  • you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
  • you are not listed on any U.S. Government list of prohibited or restricted parties.

Reporting Violations:

We do not take kindly to users behaving poorly towards anyone! If you observe any violation of these guidelines, we encourage you to notify us at info@ffwd-dating.com. To help us redress the problem faster, please be specific and outline the abuse and/or complaint in your correspondence. You can also report any such abuse or make a complaint relating to a user directly by clicking the ‘Block & Report’ link in their profile or in a chat with them. 

Termination or Suspension:

We reserve the right at our sole discretion to terminate or suspend any Account that violates the terms of our Community Guidelines or any other portion of the Terms.

5. Privacy

We take privacy so seriously that we have a separate policy about it that you should review.

For information about how FFWD collects, uses, and shares your personal data, please check out our Privacy Policy.  By using the App, you agree that we can use such data in accordance with our Privacy Policy.

6. Rights granted by FFWD

FFWD grants you the right to use and enjoy the App, subject to these Terms.

For as long as you comply with these Terms, FFWD grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use the App for purposes as intended by FFWD and permitted by these Terms and applicable laws., under the following conditions:

  • you shall not use, sell, modify, or distribute Our Content except as permitted by the functionality of the App,
  • you shall not use our name in metatags, keywords and/or hidden text,
  • you shall not create derivative works from Our Content or commercially exploit Our Content, in whole or in part, in any way, and
  • you shall use Our Content for lawful purposes only.

7. Rights you grant to FFWD

You own all of the content you provide to FFWD, but you also grant us the right to use Your Content as provided in this Agreement.

By creating an account, you grant to FFWD a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, and distribute Your Content, including any information you authorize us to access from Facebook or other third-party sources (if applicable), in whole or in part, and in any format or medium currently known or developed in the future. FFWD’s license to Your Content shall be non-exclusive, except that FFWD’s license shall be exclusive with respect to derivative works created through your use of the App. For example, FFWD would have an exclusive license to any screenshots of the App that include Your Content.

In addition, so that FFWD can prevent the use of Your Content outside of our App, you authorize FFWD to act on your behalf with respect to infringing uses of Your Content taken from the App by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if Your Content is taken and used by third parties outside of the App. FFWD is not obligated to take any action with regard to the use of Your Content by other users or third parties. FFWD’s license to Your Content is subject to your rights under applicable law (for example, laws regarding personal data protection to the extent the content contains personal information as defined by those laws).

In consideration for FFWD allowing you to use the App, you agree that we, our affiliates, and our third-party partners may place advertising on the App. By submitting suggestions or feedback to FFWD regarding the App, you agree that FFWD may use and share such feedback for any purpose without compensating you.

You agree that FFWD may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of FFWD or any other person.

8. Third-party stores; premium services; in-app purchases

The App may be dependent on and/or interoperate with third-party owned and/or operated platforms and services, including Apple (iTunes, etc.), Google, Facebook, Twitter, etc. (each, a “Third-Party Platform”), and may require that you be a registered member of such Third-Party Platforms and provide certain account credentials and other information in order to access the App. By using the App, you agree to comply with any applicable terms, conditions, and requirements set forth by any provider of a Third-Party Platform.

Certain products and/or enhanced services in the App (“In-App Products”) will be available to users for a subscription fee or other fees (“Premium Services”). If you choose to use Premium Services and purchase In-App Products, you acknowledge and agree that additional terms may apply to your use of, access to and purchase of such Premium Services and In-App Products, and such additional terms are incorporated herein by reference.

You may purchase Premium Services and In-App Products through the following payment methods (each, a “Premium Payment Method”): (a) making a purchase through the Apple App Store, Google Play or other mobile or web application platforms or storefronts authorized by us (each, a “Third-Party Store”), (b) paying with your credit card, debit card, or PayPal account, Apple Pay which will be processed by a third-party processor, or (c) adding charges to your mobile carrier bill and remitting payment directly to your carrier. Once you have requested a Premium Service or In-App Product, you authorize us to charge your chosen Premium Payment Method and your payment is non-refundable. If payment is not received by us from your chosen Premium Payment Method, you agree to promptly pay all amounts due upon demand by us.

If you want to cancel or change your Premium Payment Method at any time, you can do so either via the payment settings option under your profile or by contacting your mobile service provider. If your chosen Premium Payment Method is via your mobile service provider, then please check with them about their payment terms, as their payment terms will govern how payments to FFWD are made as well as how such payments may be changed or canceled.

Your subscription to FFWD’s Premium Services will automatically renew until you decide to cancel in accordance with such terms. In the event of a conflict between a Third-Party Store’s terms and conditions and these Terms, the terms and conditions of the Third-Party Store or service provider shall govern and control. We are not responsible and have no liability whatsoever for goods or services you obtain through the Third-Party Store, our third-party service providers, or other web sites or web pages. We encourage you to make whatever investigation you feel necessary or appropriate before proceeding with any online transaction with any of these third parties.

If you choose to purchase an In-App Product, you will be prompted to enter details for your account with the Third-Party Store you are using (e.g., Android, Apple, etc.) (“your Mobile Platform Account”), and your Mobile Platform Account will be charged for the Premium Service and/or In-App Product in accordance with the terms disclosed to you at the time of purchase, as well as the general terms applicable to all other in-app purchases made through your Mobile Platform Account (e.g., Android, Apple, etc.).

Premium Services and In-App Products may include one-time purchases as well as monthly subscriptions (e.g., a one-month subscription, three-month subscription, six-month subscription, etc.) to additional account features. At the end of the free trial period (if any), you will be charged the price of the subscription and will continue to be charged until you cancel your subscription. Please note that for Premium Services and In-App Products bought on a subscription basis, your subscription will automatically renew for the same subscription period as you initially purchased (e.g., if you bought an In-App Product on a three-month subscription, your subscription will be automatically renewed for an additional six-months). To avoid any charges for additional periods, you must cancel before the end of the free trial period, subscription period, or renewal, as applicable, in accordance with the terms and conditions of your Mobile Platform Account and the terms and conditions of any applicable Third-Party Store. The pricing of the renewed services may vary due to a number of factors, such as (but not limited to) promotional offers, loyalty bonuses, and other discounts that might apply.

You will need to cancel/manage any purchases through your Third-Party Store (e.g., iTunes, Google Play) to avoid any additional billing. 

If you cancel Premium Services, you may continue to use the Premium Services until the end of your then-current subscription period, at which time it will expire. 

In all cases, we are not responsible and have no liability whatsoever for any payment processing errors (including card processing, identity verification, analysis, and regulatory compliance) or fees or other service-related issues, including those issues that may arise from inaccurate account information, or products or goods you obtain through your Mobile Platform Account or Third-Party Stores. Further, FFWD does not guarantee that product description or other content and products will be available, accurate, complete, reliable, current, or error-free. Descriptions and images of, and references to, products or services (including Premium Services and In-App Products) do not imply our or any of our affiliates’ endorsement of such products or services. Moreover, FFWD and its third party operational service providers reserve the right, with or without prior notice, for any or no reason, to change product descriptions, images, and references; to limit the available quantity of any product; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to bar any user from conducting any or all transaction(s); and/or to refuse to provide any user with any product.

We encourage you to review the terms and conditions of the applicable third-party payment processors, Third-Party Store, or Mobile Platform Account before you make any In-App Products or Premium Service purchases.

Because the App may be utilized without a subscription, canceling your subscription does not remove your profile from the App. If you wish to fully terminate your membership, you must terminate your account as described in Section 10 below. 

If you initiate a chargeback or otherwise reverse a payment made with your Mobile Platform Account, FFWD may terminate your account immediately in its sole discretion. FFWD will retain all funds charged to your Mobile Platform Account until you cancel your subscription through your Mobile Platform Account’. Certain users may be entitled to request a refund (see Section 9 below for more information).

9. Refunds

Generally, all purchases are final and non-refundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds. For the avoidance of doubt, if we suspend your Account or terminate your use of, or registration to, the App because you have breached these Terms, you shall not be entitled to a refund of any unused portion of any fees, payments, or other consideration.

Special terms apply in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and the E.U. or European Economic Area.

For subscribers residing in the EU or European Economic Area:

  • In accordance with local law, you are entitled to a full refund during the 14 days after the subscription begins. Please note that this 14-day period commences when the subscription starts.

For subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin:  

  • You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use the App) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice in the same manner as you request a refund as described below.

If any of the above applies to you and you subscribed using your Apple ID, your refund requests are handled by Apple, not FFWD. To request a refund, please contact your Third-Party Store directly. You can also request a refund at https://getsupport.apple.com. 

10. DELETING YOUR ACCOUNT

We hope you love your experience on FFWD, but if you feel the need to leave, you can delete your Account at any time by going to the ‘Settings’ page on your Profile and clicking on the ‘Delete Account’ link. Your Account will be deleted immediately but it may take a little while for Your Content (defined below) to be completely removed from the App. We will save your profile information in case you realize you want to restore your Account (which you can do within 30 days of “deleting” your Account). If you delete your Account and try to create a new account within this time period using the same credentials (e.g., phone number, Facebook log-in, Apple ID) that you used to sign up initially, we will re-activate your Account for you and restore Your Content.

We reserve the right at our sole discretion to terminate or suspend any Account, or make use of any operational, technological, legal or other means available to enforce the Terms (including without limitation blocking specific IP addresses), at any time without liability and without the need to give you prior notice.

If your account is terminated by you or by FFWD for any reason, these Terms continue and remain enforceable between you and FFWD, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy.

11. Push notifications; location-based features

We may provide you with emails, text messages, push notifications, alerts and other messages related to the App and/or the FFWD services, such as enhancements, offers, products, events, and other promotions. After downloading the App, you will be asked to accept or deny push notifications/alerts. If you deny, you will not receive any push notifications/alerts. If you accept, push notifications/alerts will be automatically sent to you. If you no longer wish to receive push notifications/alerts from the App, you may opt-out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt-out by either following the specific instructions included in such communications or by emailing us with your request at info@ffwd-dating.com.

The App may allow access to or make available opportunities for you to view certain content and receive other products, services, and/or other materials based on your location. To make these opportunities available to you, the App will determine your location using one or more reference points, such as GPS, Bluetooth, and/or software within your mobile device. If you have set your mobile device to disable GPS, Bluetooth, or other location determining software or do not authorize the App to access your location data, you will not be able to access such location-specific content, products, services, and materials. For more about how the App uses and retains your information, please read the Privacy Policy.

12. No criminal background identity verification

FFWD does not conduct criminal background or identity verification checks on its users or otherwise inquire into the background of its users. FFWD makes no representations or warranties as to the conduct, identity, intentions, legitimacy, or veracity of users. FFWD reserves the right to conduct – and you authorize FFWD to conduct – any criminal background check or other screenings (such as sex offender register searches) at any time using available public records, and you agree that any information you provide may be used for that purposes. If FFWD decides to conduct any screening through a consumer reporting agency, you hereby authorize FFWD to obtain and use a consumer report about you to determine your eligibility under these terms. 

You are solely responsible for your interactions with other users. Sex offender screenings and other tools do not guarantee your safety and are not a substitute for following the safety tips and other sensible safety precautions. Always use your best judgment and take appropriate safety precautions when communicating with or meeting new people, and always be careful.

Though FFWD strives to encourage a respectful user experience, it is not responsible for the conduct of any user on or off the App. You agree to use caution in all interactions with other users, particularly if you decide to communicate off the App or meet in person. 

13. Disclaimer; Limitation of Liability

Dearest FFWD users, we are generally opposed to using ALL CAPITAL LETTERS, but we are making an exception here because these terms are extremely important (we are not shouting at you, we promise)!

THE APP, SITE, OUR CONTENT, AND MEMBER CONTENT ARE ALL PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE APP OR ANY OF ITS SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

SHOULD APPLICABLE LAW NOT PERMIT THE FOREGOING EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, THEN WE GRANT THE MINIMUM EXPRESS OR IMPLIED WARRANTY REQUIRED BY APPLICABLE LAW. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS SECTION.

FFWD DOES NOT REPRESENT OR WARRANT THAT (A) THE APP WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, (B) ANY DEFECTS OR ERRORS IN THE APP WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH THE APP WILL BE ACCURATE OR RELIABLE. FURTHERMORE, FFWD MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS’ ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR CONDUCT BY USERS YOU MEET THROUGH THE APP.

FFWD TAKES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, OR RECEIVES THROUGH THE APP NOR DOES FFWD TAKE ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY COMMUNICATION THROUGH FFWD.

FFWD IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY USER. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOUR USE OF THE APP OR SITE IS AT YOUR OWN RISK. COMMUNICATIONS RECEIVED THROUGH THE APP, INCLUDING AUTOMATIC NOTIFICATIONS SENT BY FFWD, MAY RESULT FROM USERS ENGAGING WITH THE APP FOR IMPROPER PURPOSES, INCLUDING FRAUD, ABUSE, HARASSMENT, OR OTHER SUCH IMPROPER BEHAVIOR.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE APP IS ACCESSED AT YOUR OWN DISCRETION AND RISK. FFWD IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER MALFUNCTION.

FFWD’S LIABILITY IS LIMITED TO THE MAXIMUM EXTENT BY APPLICABLE LAW.  

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL FFWD, EMPLOYEES, REPRESENTATIVES, AUTHORIZED AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME, PROFIT OR GOODWILL, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES ARISING OUT OF YOUR ACCESS TO OR USE OF THE APP, SITE, OUR CONTENT, OR ANY MEMBER CONTENT, HOWEVER CAUSED, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PROPRIETARY RIGHTS INFRINGEMENT, PRODUCT LIABILITY OR OTHERWISE. THE FOREGOING SHALL APPLY EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU BECOME DISSATISFIED IN ANY WAY WITH THE APP OR SITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP YOUR USE OF THE APP AND SITE.

YOU HEREBY WAIVE ANY AND ALL CLAIMS ARISING OUT OF YOUR USE OF THE APP OR SITE. BECAUSE SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, THESE PROVISIONS MAY NOT APPLY TO YOU. IF ANY PORTION OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN OUR AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THE TERMS FAIL WITH RESPECT TO THEIR ESSENTIAL PURPOSE. 

THE LIMITATION OF LIABILITY HEREIN IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN AND REFLECTS A FAIR ALLOCATION OF RISK. THE APP AND SITE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS AND YOU AGREE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY, DISCLAIMERS AND EXCLUSIVE REMEDIES SPECIFIED HEREIN WILL SURVIVE EVEN IF FOUND TO HAVE FAILED IN THEIR ESSENTIAL PURPOSE.

14. Indemnity

All the actions you make and the information you post on FFWD (including Your Content) remain your responsibility. Therefore, you agree to indemnify, defend, release, and hold us, and our partners, licensors, affiliates, contractors, officers, directors, employees, representatives, and agents, harmless, from and against any third-party claims, damages (actual and/or consequential), actions, proceedings, demands, losses, liabilities, costs, and expenses (including reasonable legal fees) suffered or reasonably incurred by us arising as a result of, or in connection with:

  • any negligent acts, omissions or willful misconduct by you;
  • your access to and use of the App;
  • the uploading or submission of Your Content to the App by you;
  • any breach of these Terms by you; and/or
  • your violation of any law or of any rights of any third party.

We retain the exclusive right to settle, compromise, and pay any and all claims or causes of action which are brought against us without your prior consent. If we ask, you will co-operate fully and reasonably as required by us in the defense of any relevant claim.

15. Dispute Resolution

In the unlikely event that we have a legal dispute, here is what you need to know.

If you are dissatisfied with the App for any reason, please contact FFWD’s Customer Service (info@ffwd-dating.com) first so that we can try to resolve your concerns without the need of outside assistance.

If you choose to pursue a claim against FFWD, these terms will apply.

ARBITRATION, CLASS-ACTION WAIVER, AND JURY WAIVER

If you pursue a legal claim against FFWD, you agree to arbitration (with limited exceptions).

Except for users residing within the EU or European Economic Area, and where prohibited by law, the exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or the App shall be BINDING ARBITRATION administered by JAMS under the JAMS Streamlined Arbitration Rules & Procedures, except as modified by our Arbitration Procedures. The one exception to the exclusivity of arbitration is that either party has the right to bring an individual claim against the other in a small-claims court of competent jurisdiction, or, if filed in arbitration, the responding party may request that the dispute will proceed in small claims court if the party’s claim is within the jurisdiction of the small claims court. If the responding party requests to proceed in small claims court before the appointment of the arbitrator, the arbitration shall be administratively closed, and if requested after the appointment of the arbitrator, the arbitrator shall determine if the dispute should be decided in arbitration or if the arbitration should be administratively closed and decided in small claims court. Whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against FFWD any class action, class arbitration, or other representative action or proceeding.

By using the App in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and FFWD (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY, and the arbitrator shall determine all issues regarding the arbitrability of the dispute. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. For details on the arbitration process, see our Arbitration Procedures.

Any proceeding to enforce these arbitration proceedings, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against FFWD (except for small-claims court actions) may be commenced only in the federal or state courts located in New York, New York. You hereby irrevocably consent to the jurisdiction of those courts for such purposes.

The online dispute settlement platform of the European Commission is available under http://ec.europa.eu/odr. FFWD does not take part in dispute settlement procedures in front of a consumer arbitration entity for users residing in the EU or European Economic Area.

GOVERNING LAW

Your access to the App, Our Content, and any Member Content, as well as these Terms, are governed and interpreted by the laws of the State of New York, other than such laws, rules, regulations, and case law that would result in the application of the laws of a jurisdiction other than the State of New York.

New York law and the Federal Arbitration Act will apply if there is a dispute (except in the EU and where prohibited by law).

Except for users residing in the EU or European Economic Area or elsewhere where our arbitration agreement is prohibited by law, the laws of the State of New York, excluding New York’s conflict of laws rules, will apply to any disputes arising out of or relating to these Terms or the App. Notwithstanding the foregoing, the arbitration provisions of this Section shall be governed by the Federal Arbitration Act. For the avoidance of doubt, the choice of New York governing law shall not supersede any mandatory consumer protection legislation in such jurisdictions.

VENUE

Any claims that are not submitted to arbitration for any reason must be litigated in New York, New York (except for claims brought in small claims court, and in the EU or where prohibited by law).

Except for users residing in the EU or European Economic Area, who may bring claims in their country of residence in accordance with applicable law, and except for claims that may be properly brought in a small claims court of competent jurisdiction in the county or other jurisdiction in which you reside or in New York, New York, all claims arising out of or relating to these Terms, to the App, or to your relationship with FFWD that for whatever reason are not submitted to arbitration will be litigated exclusively in the federal or state courts of New York. You and FFWD consent to the exercise of personal jurisdiction of courts in the State of New York and waive any claim that such courts constitute an inconvenient forum.

By using the App, you are consenting to the exclusive jurisdiction of the courts of the United States and the State of New York. You agree that such courts shall have in personam jurisdiction and venue and waive any objection based on inconvenient forum. 

16. Digital Millennium Copyright Act

Compliance with copyright laws is extremely important and we ask you to help us ensure that we address copyright infringement promptly and effectively.

FFWD has adopted the following policy towards copyright infringement in accordance with the Digital Millennium Copyright Act (the “DMCA”). If you believe any Member Content or Our Content infringes upon your intellectual property rights, please submit a notification alleging such infringement (“DMCA Takedown Notice”) including the following:

  • a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works;
  • identification of the material claimed to be infringing or to be the subject of infringing activity and that is to be removed or access disabled and information reasonably sufficient to permit the service provider to locate the material;
  • information reasonably sufficient to permit the service provider to contact you, such as an address, telephone number, and, if available, an electronic mail;
  • a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • a statement that, under penalty of perjury, the information in the notification is accurate and you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Any DMCA Takedown Notices should be sent to info@ffwd-dating.com.

17. Third-party app store

The following additional terms and conditions apply to you if you download the App from a Third-Party Store. To the extent that the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this Section, the more restrictive or conflicting terms and conditions in this Section will apply, but solely with respect to the App and the Third-Party Store. You acknowledge and agree that:

  • These Terms are concluded solely between you and the FFWD and not with the providers of the Third-Party Store, and the FFWD (and not the Third-Party Store providers) is solely responsible for the App and the content thereof. To the extent that these Terms provide for usage rules for the App which are less restrictive or in conflict with the applicable terms of service of the Third-Party Store from which you obtain the App, the more restrictive or conflicting term of the Third-Party Store will take precedence and will apply.
  • The Third-Party Store provider has no obligation whatsoever to provide any maintenance and support services with respect to the App. FFWD is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. The Third-Party Store provider will have no warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of the FFWD.
  • FFWD, not the Third-Party Store provider, is responsible for addressing any claims you or any third party may have relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and/or (iv) intellectual property infringement claims.
  • The Third-Party Store provider and its subsidiaries are third party beneficiaries of this Agreement, and, upon your acceptance of these Terms, the Third-Party Store provider from whom you obtained the App will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.

18. Acceptance of terms

By using the services of FFWD (including the App), whether through a mobile device, mobile application, or computer, you agree to be bound by (i) these Terms, which we may amend from time to time, (ii) our Privacy Policy (including our Cookie Policy), and (iii) any terms disclosed and agreed to by you when you purchase additional features, products, or services from FFWD (“Additional Terms Upon Purchase”). If you do not accept and agree to be bound by all of the Terms, please do not use the App. 

The section headings contained herein are inserted for convenience only and shall not be considered in interpreting any term or provision hereof. All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neuter, singular or plural as the identity of the entities or persons referred to in the Terms. Any word both capitalized and uncapitalized will be deemed to have the same meaning.

19. Entire Agreement

These Terms (which may be amended from time to time), with the Privacy Policy (including our Cookie Policy), and any Additional Terms Upon Purchase, contain the entire agreement between you and FFWD regarding the use of the App. The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of FFWD to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

You agree that your Account is non-transferable and all of your rights to your account and its content terminate upon your death unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind FFWD in any manner.

20. Special State terms

Special terms apply in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin.

For subscribers residing in New York:

  • the App does not guarantee any number of “referrals”—rather, the functionality of the App is such that the subscriber can view as many profiles as he/she would like; 
  • upon notice in writing and delivered to FFWD at info@ffwd-dating.com, subscribers may place their subscription on hold for up to one year;
  • how your information is used and how you may access your information is set forth in our Privacy Policy; and
  • you may review the New York Dating Service Consumer Bill of Rights here.

For subscribers residing in North Carolina:

  • you may review the North Carolina Buyer’s Rights here.

For subscribers residing in Illinois, New York, North Carolina, and Ohio:

  • the App is currently available in New York only—if you believe that you have moved outside a location where we provide the App, please contact us in writing at info@ffwd-dating.com, and we will work with you to provide alternative services or a refund.

For subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin:

  • You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice in the same manner as you request a refund as described above in Section 9.

21. Miscellaneous

We’re almost done with the legal snoozefest, promise. Just a few more things to note here.

As FFWD grows, we might have to make changes to these Terms so we reserve the right to modify, amend, or change the Terms at any time (a “Change”). If we do this then the Changes will be posted on this page and we will indicate the “Effective Date” of the updates at the bottom of the Terms. In certain circumstances, we may send an email to you notifying you of a Change. We want you to be as informed as possible so please check this page for any Changes from time to time.

Your continued use of FFWD following any Change constitutes your acceptance of the Change and you will be legally bound by the new updated Terms. If you do not accept any Changes to the Terms, you should stop using FFWD (though we really wish you wouldn’t!).

If, for any reason, any of the Terms are declared illegal, invalid or otherwise unenforceable by a court of competent jurisdiction, then to the extent that term is illegal, invalid or unenforceable, it shall be severed and deleted from the Terms and the remainder of the Terms shall survive, remain in full force and effect and continue to be binding and enforceable.

No failure or delay in exercising any right, power or privilege under the Terms shall operate as a waiver of such right or acceptance of any variation of the Terms and nor shall any single or partial exercise by either party of any right, power or privilege preclude any further exercise of the right or the exercise of any other right, power or privilege.

By using the App, you agree and acknowledge that FFWD is a global app operating through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal data may not provide you with the same protections as you enjoy in your country of residence. By submitting your personal information, or by choosing to upgrade the services you use, or by making use of the applications available on FFWD, you agree to the transfer of your personal information to, and storage and processing of your personal information in, any such countries and destinations.

The App may contain links to third-party websites or resources. In such cases, you acknowledge and agree that we are not responsible or liable for:

  • the availability or accuracy of such websites or resources; or
  • the content, products, or services on or available from such websites or resources.

Links to such websites or resources do not imply any endorsement. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources. Framing, in-line linking, or other methods of association with the App are expressly prohibited without first obtaining our prior written approval.

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by us without restriction.

In the event there is a discrepancy between this English language version and any translated copies of the Terms, the English version shall prevail.

Effective date

The Terms were last updated on February 14, 2023.

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